Corporate email means your employees' mailboxes live on your company's domain, such as info@example.uz or a.karimov@example.uz. This article explains what it is made of, which business problems it solves, and what to prepare before you set it up. It is written for business owners, office managers, and whoever handles IT in a small organization.
What corporate email is
Corporate (or business) email is a service where every address belongs to your organization's domain rather than to the email provider's domain. Addresses look like name@your-company-domain: you choose the part before the @, and your domain comes after it.
The key difference from a personal mailbox is that the company controls the domain and every address on it. It decides who gets a mailbox, how much storage it has, and which shared addresses exist, and it can cut off access for a departing employee at any time. The correspondence stays with the organization instead of leaving with the person.
The building blocks
Email on your own domain needs a few pieces to work:
- A domain. For example,
example.uz. You register it with a registrar and renew it every year. See how to choose a domain for email for details. - A mail server. It receives, stores, and sends messages. You can run your own, but most companies use a hosted service so they don't have to handle updates, security, and backups themselves.
- DNS records. The MX record tells other servers where to deliver mail for your domain. SPF, DKIM, and DMARC records confirm that mail sent in your name is legitimate and help keep it out of spam folders.
- Apps to work in. Webmail in a browser, desktop email programs (Outlook, Thunderbird, Apple Mail), and phone apps. They connect to the server over IMAP, POP3, SMTP, or Exchange ActiveSync. The differences are covered in IMAP, POP3, and SMTP explained.
Why a business needs corporate email
Trust from customers and partners
A message from sales@example.uz looks like it comes from a company. One from something like example.sales2024@ a free service looks like it comes from an individual. Customers and partners are more willing to reply to a company address, and banks and government agencies often expect one. For a full comparison, read your own domain vs. free email accounts.
Control over addresses and correspondence
The domain administrator creates and deletes mailboxes, resets passwords, and sets quotas. When an employee leaves, their mailbox can be handed over to a successor or forwarded, so customers keep writing to the address they know.
Shared addresses and routing
Addresses like info@, sales@, or billing@ aren't tied to a specific person. With aliases, forwarding, and filters, messages sent to them can be routed to the right people.
Calendars and contacts
A good email service includes calendars and address books that sync between computer and phone, not just mail. That makes scheduling meetings easier and keeps contacts safe when someone switches devices.
Security
With a corporate service, the company can require two-factor authentication, and the provider can filter spam and viruses, encrypt connections, and block password-guessing attempts. None of this makes a breach impossible, but it lowers the risk considerably.
What MCMail includes
To show what this looks like in practice, here is what comes with MCMail by MYCLOUD:
| Area | What you get |
|---|---|
| Working with mail | SOGo webmail with calendar and contacts; IMAP, POP3, SMTP, ActiveSync, CalDAV, CardDAV; automatic email client setup |
| Management | Domain administrator rights, mailbox quotas, aliases, forwarding, auto-reply, Sieve filters, multiple domains in one account |
| Protection | Rspamd anti-spam with quarantine, ClamAV antivirus, TLS, two-factor authentication (including WebAuthn/FIDO2 keys), password-guessing protection, sending rate limits |
| DNS | We set up SPF, DKIM, and DMARC for your domain |
| Infrastructure | Our own Tier II+ data center in Tashkent and our own network, AS213165, connected to TAS-IX |
MCMail's server backups are shared and exist to protect against failures. They are not a personal archive, and restoring individual deleted messages or mailboxes is not guaranteed, so plan how you keep important correspondence.
How to set up corporate email, step by step
- Settle on a domain. If you already have one (for your website, say), you can use it for email too. If not, register one.
- Count your mailboxes. List your employees and shared addresses. A shared address often only needs an alias, not a separate mailbox.
- Estimate storage. Figure out how much space each mailbox needs. Accounting and sales usually need more because of attachments.
- Check the cost. MCMail pricing depends on the number of mailboxes, gigabytes, and domains. Use the price calculator. There's a 14-day free trial.
- Set up DNS. MYCLOUD sends you the exact records when you sign up. Add them in the control panel of whoever hosts DNS for your domain.
- Move your old mail. If you used another service before, messages are copied over with IMAP sync, and your old mailbox is left untouched. See migrating email for details.
- Connect devices. Employees sign in to webmail or set up their email apps and phones.
Common mistakes when switching
- The domain is registered to an employee or contractor. If that person leaves, the company can lose access to the domain and its email. Register the domain to the organization and keep the registrar login on file.
- The domain renewal is forgotten. When the registration expires, email stops working. Turn on auto-renewal or set a reminder.
- SPF, DKIM, and DMARC aren't set up. Without them, messages land in spam more often.
- One password for everyone. A shared password for
info@passed around in a messenger is a common cause of break-ins. Give each person their own mailbox and make the shared address an alias. - Nobody watches the balance. MCMail charges your balance once a day. If it reaches zero, the service is suspended, and incoming mail may not be delivered during that time.
The short version
Corporate email means addresses on your company's domain that your company manages. It makes your messages more trustworthy, keeps correspondence inside the organization, simplifies shared addresses, and gives you more security tools. To get started, you need a domain, an email service, and correctly configured DNS records. Questions? Reach our support team at @mycloudsupport.